Fuyo General Lease Co., Ltd. (business operator handling personal information)
Address and Representative Name Overview of the Company
Privacy Policy
Based on the “Act on the Protection of Personal Information” and related laws and regulations (hereinafter referred to as “Laws and Regulations, etc.”), Fuyo General Lease Co., Ltd. (hereinafter referred to as the “Company”) has enacted and published the following Personal Information Protection Policy (hereinafter referred to as the/this “Policy”) concerning the protection of personal information of customers in order to ensure the appropriate protection and use of personal information.
1. Policy
We recognize the proper protection and use of personal information as an important social responsibility, and in addition to Laws and Regulations, etc., as we undertake various business tasks, we will endeavor to comply with this Policy and other Company rules and regulations and to protect and use customer personal information appropriaPhoney.
2. Appropriate Acquisition
We will acquire customer personal information by appropriate and lawful means to the extent necessary for our business.
3. Purpose of Use
In addition to specifying the purpose of use of customer personal information, we will handle it to the extent necessary to achieve the purpose of use, and we will not handle it beyond that scope. In addition, if the purpose of using specific personal information, such as the specific personal information specified in the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures” (hereinafter referred to as the “Numbers Act”), is limited based on Laws and Regulations, etc., we will not handle it for other purposes of use.
4. Restrictions on Third-Party Provision
In principle, we will not provide customer personal information to a third party unless the customer has given us their consent or we are required to based on Laws and Regulations, etc. However, we may provide customer personal information without the customer's consent when we subcontract the handling of customer personal information to the extent necessary to achieve the purpose of use, or when we make joint use of customer personal information as specified in the following paragraph. In addition, we will not provide the specific personal information specified in the Numbers Act to a third party except in the limited cases specified in the same law.
5. Joint Use
We will use customer personal information jointly with each company in our Group as follows. However, we will not jointly use the specific personal information specified in the Numbers Act.
(1) Information to be used jointly
-
Information on attributes and means of communication (name, address, gender, date of birth, place of work, title, Phoneephone number, email address, etc.)
-
Transaction information (transaction type, history, amount, balance, etc.) and credit information
(2) Scope of joint users
“Domestic Group Companies” and “Overseas Group Companies” listed on the Company website “Corporate Information” and “About Fuyo Lease Group”
(3) Purpose of use by joint users
-
To suggest products and services that meet customer needs
-
Management and risk management as a Group
(4) Name of the person who has responsibility for the management of personal information
Fuyo General Lease Co., Ltd.
Address and Representative Name Overview of the Company
6. Registration and Use with Personal Credit Information Institutions
(1) With the customer's consent, we will contact the following personal credit information institutions of which we are a member and the personal credit information institutions with which we are affiliated, and if the customer personal information is registered, we will use it.
| Name of personal credit information institution | Address and Phoneephone number | Website address |
|---|---|---|
| CREDIT INFORMATION CENTER CORP. (CIC) (Company’s affiliate) |
Shinjuku First West, 1-23-7 Shinjuku, Shinjuku-ku, Tokyo 160-8375 Phone+81-570-666-414 |
|
| Japanese Bankers Association Personal Credit Information Center (KSC) (Partner of CIC) |
1-3-1 Marunouchi, Chiyoda-ku, Tokyo 100-8216 Phone+81-3-3214-5020 |
|
| Japan Credit Information Reference Center Corp. (JICC) (Partner of CIC) |
Sumitomo Fudosan Ueno Building 5, 1-10-14 Kita Ueno, Taito-ku, Tokyo 110-0014 Phone+81-570-055-955 |
(For more information on the membership qualifications and member company names of CIC, KSC, and JICC, please visit the website of each of the above companies.)
(2) With the customer's consent, personal information based on objective transaction facts related to the contract will be registered with the personal credit information institution CIC of which the Company is a member for the period specified in the following table, and will be used by the members of the personal credit information institutions described in (1) above.
| Information to be registered | The fact that an application has been made for a contract | Objective transaction facts about the contract |
|---|---|---|
| Registration period | 6 months from the date on which the Company consulted the personal credit information institution | During the term of the contract and within 5 years after the end of the contract |
7. Handling of Sensitive Information
We will not acquire, use, or provide third parties with sensitive information about the customer (such as information about race, creed, social status, medical history, health insurance, trade union membership, residence, registered domicile, etc.) except in accordance with Laws and Regulations, etc. or when we have received the customer's consent to the extent necessary for the performance of the work.
8. Safety Management Measures
We strive to store and manage customer personal information accurately and in an up-to-date state, and we implement reasonable safety management measures as follows to prevent leakage of customer personal information and for other safety management.
-
(1)
This Policy is formulated to ensure the proper handling of personal information.
-
(2)
For each stage of acquisition, use, storage, provision, deletion, and disposal, we will formulate and comply with rules and procedures regarding the handling of personal information, the person responsible/person in charge, and their duties, etc.
-
(3)
We have established a person responsible for the handling of personal information, and have established a system for reporting to the person responsible when we learn of facts or signs that violate Laws and Regulations, etc. this Policy, or the Company’s various regulations.
-
(4)
The Rules of Employment stipulate matters concerning the confidentiality of personal information.
-
(5)
We will properly supervise the employees and contractors who handle customer personal information.
-
(6)
When handling customer personal information in a foreign country, we collect and understand information on the personal information protection system of the foreign country, and implement safety management measures.
9.Continuous Improvement
We will review this Policy as appropriate in light of developments in information technology and changes in social demands, inspect and audit the handling of customer personal information, and strive for continuous improvement.
10.Procedure for Requests for Disclosure, etc.
The Company will endeavor to respond appropriately and promptly to requests for (i) Notice of the purpose of use of the personal data held about customers; (ii) Requests for disclosure of personal data held and the contents of third-party records provided for in Laws and Regulations, etc.; (iii) Requests for correction, addition, deletion, suspension of use, deletion, suspension of third-party provision, etc. when the contents of the personal data held are contrary to the facts, etc.
11.Submission of Comments and Requests
We will strive to respond to customer comments and requests regarding our handling of customer personal information in an honest and prompt manner.
Contact Information
1. For requests for disclosure, etc., comments, and requests, please contact the following contact points.
-
(1)
Sales office where the transaction was carried out
-
(2)
Personal Information Customer Support Office
Phone+81-120-081015
Opening hours are from 9 am to 12 noon and from 1 pm to 5.20 pm Monday to Friday.
However, the office is closed from December 29th to January 3rd, May 3rd to May 5th, and public holidays, replacement holidays, and national holidays.
About Certified Personal Information Protection Organizations
The Company is a member of the Japan Consumer Credit Association, a certified personal information protection organization under the Act on the Protection of Personal Information.
The Japan Consumer Credit Association’s telephone number for consultation on personal information:
Phone+81-3-5645-3360
Purpose of use related to the handling of personal information
When handling customer personal information, Fuyo General Lease Co., Ltd. will handle it within the scope necessary to achieve the purpose of use related to the following business contents, and will not handle it beyond that scope, unless the customer has given their consent in advance after specifying the purpose of use separately or if permitted by law. In addition, if the purpose of use of specific personal information is limited based on Laws and Regulations, etc., we will not handle it for any purpose of use other than that.
1.Business Contents of the Company
-
(1)Leasing, buying and selling, and installment sales of movable property (machinery, equipment, and instruments), real estate, intangible property rights, etc. (hereinafter referred to as “Property”)
-
(2)Loan and repayment business
-
(3)Loan trading business
-
(4)Sale of investment products, investment advisory business
-
(5)Brokerage, appraisal, and management of real estate sales and leases
-
(6)Monetary liquidation business
-
(7)Collection, etc. subcontracting business
-
(8)Credit guarantee business
-
(9)Other work incidental to or related to these (including work that will be handled in the future)
2.Purposes of use by the Company
-
(1)In order to make credit judgments concerning transactions and contracts, etc. (hereinafter referred to as “Transactions, etc.”) with customers concerning the above business and other investigations and judgments concerning transactions with customers
-
(2)In order to manage Transactions, etc. with customers
-
(3)In order to exercise rights and fulfill obligations based on Transactions, etc. with customers
-
(4)In order for the Company to provide information to third parties to the extent necessary when conducting Transactions, etc. with third parties in connection with Transactions, etc. with customers
-
(5)In order for the Company to provide information to a personal credit information institution to the extent necessary for the proper performance of the relevant business
-
(6)In order to confirm the identity of the customer and to confirm the eligibility to use products and services
-
(7)In order to determine the validity of the use of products and services, such as solicitation in light of the principles of conformity stipulated in the Financial Instruments and Exchange Act, etc.
-
(8)In order to properly handle the business of collection of money and provision of services, etc., when the business is subcontracted
-
(9)In order to respond to consultations, quotations, and acceptance of applications for our products and services
-
(10)In order to conduct market research, data analysis, etc., and new product development
-
(11)Other uses in order to properly and smoothly execute Transactions, etc. with customers
-
(12)In order to analyze the personal information acquired (including cookie information and access logs), and to propose, solicit, and ship promotional materials for products and services of the Company and Group companies and affiliated companies that are of interest to customers
Procedure for responding to “Requests for Disclosure, etc.”
If Fuyo General Lease Co., Ltd. (hereinafter referred to as “the Company”) receives a request as described in 1. from the Customer or his/her agent in accordance with the “Act on the Protection of Personal Information” with respect to the retained personal data and the third-party provided records stipulated by Laws and Regulations, etc. (hereinafter referred to as “Retained Personal Data, etc.”), the Company shall respond according to the procedure described in 2. below.
1.Content of your request
-
(1)Request for notification of the purpose of use of Retained Personal Data, etc.
-
(2)Request for disclosure of Retained Personal Data, etc.
-
(3)Request for correction, addition or deletion of Retained Personal Data, etc.
-
(4)Request for suspension or erasure of Retained Personal Data, etc.
-
(5)Suspension of provision to third parties of Retained Personal Data, etc. (hereinafter referred to as “Disclosure, etc.” together with notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, deletion, and suspension of provision to third parties)
2.Items of Retained Personal Data, etc. subject to a request for Disclosure, etc.
The items of Retained Personal Data, etc. subject to Disclosure, etc. are as follows:
-
(1)Name, date of birth, address, telephone number, work address (company name or occupation/telephone number)
-
(2)Objective facts such as the contract date of the transaction, type of contract, use of funds, contract amount, number of payments, credit balance, monthly payment status, etc. (including calculation processing and filing information)
3.Documents to be submitted when requesting Disclosure, etc.
When making a request for Disclosure, etc., please attach a seal certificate within 3 months from the date of issuance and submit a request for disclosure of personal information (→ reference form PDF link
(149KB)) with your actual seal to us.
At the time of submission, please provide a valid document that officially certifies your identity, such as a driver’s license, passport, health insurance card, national pension notebook, welfare pension notebook, foreigner registration certificate, etc.
If you request Disclosure, etc. through an agent, in addition to the above, please present the above documents for the agent and documents to confirm that the agent has the power of representation.
4.Fees and payment methods for requesting disclosure of Retained Personal Data, etc.
For each application, 1,000 yen (including consumption tax, etc.) must be paid in cash.
5.How we Respond to Requests for Disclosure, etc.
We will respond to customer requests for Disclosure, etc. of personal information by either (1) mailing the document to the customer's address, (2) sending the Excel file to the customer's email address by attaching it to an email, or (3) mailing a storage medium in which the Excel file is recorded to the customer's address, depending on the method specified by the customer.
In principle, even if the request is made by an agent, we will respond directly to the person in question. Please understand this in advance.
6.“Purpose of Use” of Personal Information Acquired in Connection with a Request for Disclosure, etc.
Personal information acquired in connection with a request for Disclosure, etc. shall be handled only to the extent necessary for the request for Disclosure, etc.
Where to send a “Request for Disclosure, etc.”
For requests for Disclosure, etc., please contact the following contact points.
-
(1)
Sales office where transaction was carried out
-
(2)
Personal Information Customer Support Office
Phone+81-120-081015
Opening hours are from 9 am to 12 noon and from 1 pm to 5.20 pm Monday to Friday.
However, the office is closed from December 29th to January 3rd, May 3rd to May 5th, and public holidays, replacement holidays, and national holidays.