INVOICE

Outline of INVOICE

Profile

INVOICE provides integrated billing services for business clients that help reduce costs and improve productivity, and Internet services for residential buildings for individual customers.

Company profile

Established December 1992
Capital 100 million yen
Shareholders Fuyo General Lease (100%)
Business Activities Integrated billing services for business clients and Internet services for residential buildings for individual customers

Contributing to Client Companies’ Improved Productivity through BPO Services

INVOICE provides integrated billing services, which are BPO services where INVOICE compiles the individual telecommunications and public utility bills that are delivered to a customer's individual offices, pays those bills on behalf of the customer, and then bills the customer for those charges all at once.

The corporate environment is changing significantly as labor shortages have become a social issue and work-style reform is required to reduce long working hours. Companies face an urgent challenge to increase the productivity of employees by streamlining cumbersome bill-processing tasks and increasing the time used to focus on high value-added core business activities.

Against this backdrop, the utilization of INVOICE’s integrated billing services allows customers to unify the different payment procedures used by each telecommunications carrier and utility provider, improving operational efficiency. Using the client’s mobile phone and Internet-related bills to understand the details of usage and then proposing the most suitable communication plan also helps client companies reduce their communication costs.

Workflow of integrated billing service[Before introduction]Telecommunications carrierA, Telecommunications carrierB, Electricity/gas/water supply→Client companies:Cumbersome paperwork for monthly bills[After introduction]Telecommunications carrierA, Telecommunications carrierB, Electricity/gas/water supply→INVOICE(compiling bills/making payments)→Client companies:Streamlining operations/Cost reductions/Improved cash flow

There have been drastic changes in the business environment surrounding payment and settlement services as a result of technological advances. With INVOICE, we will take advantage of these changes to increase character recognition rates using AI and improve the overall efficiency of business processes through the use of robotic process automation (RPA), thus contributing to the reduction of costs and improved productivity for more customers.